Your visit will start with a prompt check-in by our front desk staff and a brief meeting with one of our financial specialists. As a new client, you will participate in an assessment session that focuses on gathering information on your specific circumstances. Providing input on your preferences, history, relationships, and current needs will assist your counselor in working with you to develop goals that are meaningful to you as an individual. The assessment should last between one and a half to two hours. At the end of this initial session, you will have a Care Plan specially crafted by the counselor with your input. This Care Plan will recommend treatments with specific goals and target dates to lead you down the path to recovery.

TCN understands that easy and quick access to the services is important for those with mental health or substance abuse issues. Accordingly, we offer convenient methods to get an appointment quickly.

All appointments for youth are provided on an appointment basis only.

If you are seeking an Adult Assessment, we offer Walk-In Clinics.

Please prepare for the possibility that you may be at the clinic for up to four hours as you are seen in the order of your arrival time.

For your convenience, TCN offers scheduled appointments throughout each week. Please call us at 937-376-8700 for more information and scheduling. 

Yes. You may fill out registration forms online here.

TCN has offices situated for easy access in Champaign, Greene, Logan, Miami and Montgomery counties. A listing of our office and Walk-in clinic hours can be found here.

TCN Behavioral Health remains deeply committed to providing accessible, high-quality care to our community. Due to changes in subsidized funding, some individuals may now be responsible for a greater portion of their service costs.

For those with insurance, this may include:

• Deductibles

• Co-insurance

• Co-pays

These costs may apply even if they were previously covered. We understand this change may be challenging, and we’re here to support you.

If your insurance does not cover a specific service, and/or your income meets eligibility guidelines, you may still qualify for reduced-cost services.

Our team is available to help you understand your benefits and explore payment options. Please contact our Billing Department at 937-376-8711 with any questions.

Thank you for trusting us with your care. We’re proud to serve you and continue advocating for accessible behavioral health services in our region.

 

If you have private insurance, call TCN at 937-376-8711 to speak with one of our billing representatives. They will make their best effort to match you with a clinical provider who is on your insurance panel.

At your initial appointment, a TCN financial support representative will assist you to develop a clear understanding of how your services will be paid. TCN accepts all major insurers, Medicare, and Medicaid. If you are uninsured, TCN may offer a subsidy to assist you in paying for your services; depending on your county of residence. You will be asked to complete a financial survey which will help us determine – based on income and family size – the amount of co-pay you will be responsible for. Please be prepared to make a payment of at least $20.00 for your first session.

Yes. Beyond our adherence to the many State of Ohio and Federal HIPAA regulations, TCN values confidentiality and client care above all. Each TCN staff member, from our receptionist to the CEO, is trained on an annual basis about the principles of confidentiality. We will not release any information about your care without your consent. Click here to see a full listing of our Notice of Privacy Practices.

Yes. The Ohio Relay Service (ORS) provides full telephone accessibility to people who are deaf, deaf-blind, hard-of-hearing, or speech-disabled. ORS is available 24 hours a day, 365 days a year, with no restrictions on the number of calls placed or on their length.

How to Place an ORS Call: 

Dial (800) 750-0750.
Please have the telephone number that you wish to call ready in advance.
If you would like to use a Communications Assistant (CA) of the same gender, make that request when the CA answers your call.
Then give the phone number you are calling to the CA.
Voice users should speak clearly and at a moderate speed.
Direct your conversation to the party you are calling as if the CA were not present.

Please note: The CA is required to relay everything that you type or speak and will also relay all background noises. For example, a dog barking or people speaking in the background will be relayed.) 

Rockdell Villas offers 40 apartments for individuals with an Severe and Persistent Mental Illness (SPMI) diagnosis who are experiencing homelessness. 

Each apartment is a private one-bedroom unit of 682 sq. ft. designed to provide a comfortable, independent living space for residents. 

Yes, each unit is equipped with a dining table and 2 chairs, small sofa, entertainment center, twin bed, dresser and nightstand. 

• Fully furnished apartments 

• On-site laundry facilities 

• Community Room 

• Access to pantry with needed essentials 

• Outdoor green spaces and walking path 

• Case management and supportive services 

• Easy access to public transportation 

• A safe, welcoming environment focused on long-term stability 

There are numerous amenities within one mile of the site which are available to the residents. These include but are not limited to: 

• Grocery store 

• Urgent Care 

• Pharmacy 

• Restaurants 

• Public Recreation Center 

• Public Park 

Residents can access these amenities by walking or utilization of the Greene CATS Public Transportation System. 

Applicants must meet eligibility requirements including income guidelines, housing status, and a demonstrated need for supportive housing services. Below are some specifics: 

• Applicants must be from Greene or Clark County 

• Applicants need to be currently homeless to be eligible 

• Applicants need to have a Severe and Persistent Mental Illness (SPMI) diagnosis to be eligible 

• Applicants must complete an income statement 

• All applications require Birth Certificate, Social Security Card and valid Photo ID. An application cannot be accepted without these. 

To be considered for Rockdell Villas, an individual must be Literally Homelessness which means the following:   

• Has a primary nighttime residence that is a public or private place not meant for human habitation; or 

• Is living in a publicly or privately operated shelter designated to provide temporary living arrangements (including congregate shelters, transitional housing, and hotels and motels paid for by charitable organizations or by federal, state and local government programs); or 

• Is exiting an institution where (s)he has resided for 90 days or less and who resided in an emergency shelter or place not meant for human habitation immediately before entering that institution. 

SPMI stands for Severe and Persistent Mental Illness. This term encompasses a range of long-term mental health disorders that are characterized by their severity and persistence, and that can significantly impact a person's daily functioning. These disorders often require ongoing treatment and support to manage symptoms and improve quality of life. 

Learn More About SPMI

The non-profit Corporation for Supportive Housing defines supportive housing as combining affordable housing with support services that help people who face the most complex challenges to live with stability, autonomy and dignity. Supportive housing is permanent in that it does not limit residency for those living in it.

Yes, Rockdell Villas residents pay monthly rent for their apartment and have the same rights and responsibilities as anyone renting housing.  

Yes, through Greene Metropolitan Housing Authority 

You may download and print a copy of the application here. We are ready to assist with this process. Please email Rockdell@tcn.org and someone will reach out to you within 24 hours

Applicants do not need to be TCN clients. 

No. Individuals do not need to be clients of TCN Behavioral Health or receive TCN services to be eligible to apply. 

However, residents who choose to receive services through TCN may benefit from additional support designed to help them succeed in housing and achieve their personal goals. TCN case managers work alongside residents to connect them with community resources, coordinate healthcare and behavioral health services, assist with benefits and appointments, and provide support with daily living skills and recovery planning. Having access to these services can help residents maintain stability, build independence, and navigate challenges that may arise while living in the community. Participation in TCN services is voluntary, but many residents find the added support to be a valuable resource in their day-to-day lives. 

Please fill out the form here. It will direct you to our donation form for payment.